Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines Paperback National Geographic 1947

Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines Paperback National Geographic 1947Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing they will be needed. But how can you prepare for the unexpected? How can customer service reps get the training and confidence required to tackle the unknown? In Be Your Customers Hero, internationally recognized customer service expert Adam Toporek provides the answers to preparing for the surprises

whose bestselling Organizing from the Inside Out has become the new standard in this category

Lesandra is an ancient dragon from the beginning of time who is gifted with powers and charged

Meeting her new Mennonite sisters-in-law caused Wanda to yearn for the simpler life

it’s the youngest—often overlooked and underestimated—who shows true courage and cleverness

from choosing the right time period and crafting authentic characters to seamlessly blending real historical detail with gripping plots

where he has sold more than seven million books since 2001

the struggle for survival never ends

This unique book-and-video package is a friendly

were written during the Lovecraftian association

The Chosen Ones

an enemy unlike any before emerges

Condition “Like new